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The Comprehensive, Proven Approach to IT Scalability–Updated with New Strategies, Technologies, and Case Studies
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In The Art of Scalability, Second Edition, leading scalability consultants Martin L. Abbott and Michael T. Fisher cover everything you need to know to smoothly scale products and services for any requirement. This extensively revised edition reflects new technologies, strategies, and lessons, as well as new case studies from the authors’ pioneering consulting practice, AKF Partners.
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Writing for technical and nontechnical decision-makers, Abbott and Fisher cover everything that impacts scalability, including architecture, process, people, organization, and technology. Their insights and recommendations reflect more than thirty years of experience at companies ranging from eBay to Visa, and Salesforce.com to Apple.
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You’ll find updated strategies for structuring organizations to maximize agility and scalability, as well as new insights into the cloud (IaaS/PaaS) transition, NoSQL, DevOps, business metrics, and more. Using this guide’s tools and advice, you can systematically clear away obstacles to scalability–and achieve unprecedented IT and business performance.
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Coverage includes
• Why scalability problems start with organizations and people, not technology, and what to do about it
• Actionable lessons from real successes and failures
• Staffing, structuring, and leading the agile, scalable organization
• Scaling processes for hyper-growth environments
• Architecting scalability: proprietary models for clarifying needs and making choices–including 15 key success principles
• Emerging technologies and challenges: data cost, datacenter planning, cloud evolution, and customer-aligned monitoring
• Measuring availability, capacity, load, and performance
- Sales Rank: #198482 in Books
- Published on: 2015-06-13
- Original language: English
- Number of items: 1
- Dimensions: 9.10" h x .90" w x 7.00" l, .0 pounds
- Binding: Paperback
- 624 pages
Review
Praise for The Art of Scalability, Second Edition
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“A how-to manual for building a world-class engineering organization with step-by-step instructions on everything including leadership, architecture, operations, and processes. A driver’s manual for going from 0 to 60, scaling your business. With this book published, there’s no excuse for mistakes—in other words, RTFM.”
—Lon F. Binder, vice president, technology, Warby Parker
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“I’ve worked with AKF for years on tough technical challenges. Many books address how to correct failing product architectures or problematic processes, both of which are symptoms of an unspoken problem. This book not only covers those symptoms, but also addresses their underlying cause—the way in which we manage, lead, organize, and staff our teams.”
—Jeremy King, chief technology officer and senior vice president, global ecommerce, Walmart.com
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“I love this book because it teaches an important lesson most technology-focused books don’t: how to build highly scalable and successful technology organizations that build highly scalable technology solutions. There’s plenty of great technology coaching in this book, but there are also excellent examples of how to build scalable culture, principles, processes, and decision trees. This book remains one of my few constant go-to reference guides.”
—Chris Schremser, chief technology officer, ZirMed
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Praise for the First Edition
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“This book is much more than you may think it is. Scale is not just about designing Web sites that don’t crash when lots of users show up. It is about designing your company so that it doesn’t crash when your business needs to grow. These guys have been there on the front lines of some of the most successful Internet companies of our time, and they share the good, the bad, and the ugly about how to not just survive, but thrive.”
—Marty Cagan, founder, Silicon Valley Product Group
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“A must read for anyone building a Web service for the mass market.”
—Dana Stalder, general partner, Matrix Partners
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“Abbott and Fisher have deep experiences with scale in both large and small enterprises. What’s unique about their approach to scalability is they start by focusing on the true foundation: people and process, without which true scalability cannot be built. Abbott and Fisher leverage their years of experience in a very accessible and practical approach to scalability that has been proven over time with their significant success.”
—Geoffrey Weber, vice president of internet operations/IT, Shutterfly
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“If I wanted the best diagnoses for my health I would go to the Mayo Clinic. If I wanted the best diagnoses for my portfolio companies’ performance and scalability I would call Martin and Michael. They have recommended solutions to performance and scalability issues that have saved some of my companies from a total rewrite of the system.”
—Warren M. Weiss, general partner, Foundation Capital
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“As a manager who worked under Michael Fisher and Marty Abbott during my time at PayPal/eBay, the opportunity to directly absorb the lessons and experiences presented in this book are invaluable to me now working at Facebook.”
—Yishan Wong, former CEO, Reddit, and former director of engineering, Facebook
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“The Art of Scalability is by far the best book on scalability on the market today. The authors tackle the issues of scalability from processes, to people, to performance, to the highly technical. Whether your organization is just starting out and is defining processes as you go, or you are a mature organization, this is the ideal book to help you deal with scalability issues before, during, or after an incident. Having built several projects, programs, and companies from small to significant scale, I can honestly say I wish I had this book one, five, and ten years ago.”
—Jeremy Wright, chief executive officer, b5media, Inc.
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“Only a handful of people in the world have experienced the kind of growth-related challenges that Fisher and Abbott have seen at eBay, PayPal, and the other companies they’ve helped to build. Fewer still have successfully overcome such challenges. The Art of Scalability provides a great summary of lessons learned while scaling two of the largest internet companies in the history of the space, and it’s a must-read for any executive at a hyper-growth company. What’s more, it’s well-written and highly entertaining. I couldn’t put it down.”
—Kevin Fortuna, partner, AKF Consulting
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“Marty and Mike’s book covers all the bases, from understanding how to build a scalable organization to the processes and technology necessary to run a highly scalable architecture. They have packed in a ton of great practical solutions from real world experiences. This book is a must-read for anyone having difficulty managing the scale of a hyper-growth company or a startup hoping to achieve hyper growth.”
—Tom Keeven, partner, AKF Consulting
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“The Art of Scalability is remarkable in its wealth of information and clarity; the authors provide novel, practical, and demystifying approaches to identify, predict, and resolve scalability problems before they surface. Marty Abbott and Michael Fisher use their rich experience and vision, providing unique and groundbreaking tools to assist small and hyper-growth organizations as they maneuver in today’s demanding technological environments.”
—Joseph M. Potenza, attorney, Banner & Witcoff, Ltd.
From the Back Cover
A Comprehensive, Proven Approach to IT Scalability from Two Veteran Software, Technology, and Business Executives In "The Art of Scalability, " AKF Partners cofounders Martin L. Abbott and Michael T. Fisher cover everything IT and business leaders must know to build technology infrastructures that can scale smoothly to meet any business requirement. Drawing on their unparalleled experience managing some of the world's highest-transaction-volume Web sites, the authors provide detailed models and best-practice approaches available in no other book. Unlike previous books on scalability, "The Art of Scalability" doesn't limit its coverage to technology. Writing for both technical and nontechnical decision-makers, this book covers everything that impacts scalability, including architecture, processes, people, and organizations. Throughout, the authors address a broad spectrum of real-world challenges, from performance testing to IT governance. Using their tools and guidance, organizations can systematically overcome obstacles to scalability and achieve unprecedented levels of technical and business performance. Coverage includesStaffing the scalable organization: essential organizational, management, and leadership skills for technical leadersBuilding processes for scale: process lessons from hyper-growth companies, from technical issue resolution to crisis managementMaking better "build versus buy" decisionsArchitecting scalable solutions: powerful proprietary models for identifying scalability needs and choosing the best approaches to meet themOptimizing performance through caching, application and database splitting, and asynchronous designScalability techniques for emerging technologies, including clouds and gridsPlanning for rapid data growth and new data centersEvolving monitoring strategies to tightly align with customer requirements
About the Author
Martin L. Abbott is a founding partner at the growth and scalability advisory firm AKF Partners. He was formerly chief operations officer at Quigo, an advertising technology startup sold to AOL, where he was responsible for product strategy, product management, technology development, and client services. Marty spent nearly six years at eBay, most recently as senior vice president of technology, chief technology officer, and member of the executive staff. Prior to his time at eBay, Marty held domestic and international engineering, management, and executive positions at Gateway and Motorola. He has served on the boards of directors of several private and public companies. Marty has a B.S. in computer science from the United States Military Academy, has an M.S. in computer engineering from the University of Florida, is a graduate of the Harvard Business School Executive Education Program, and has a Doctor of Management from Case Western Reserve University.
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Michael T. Fisher is a founding partner at the growth and scalability advisory firm AKF Partners. Prior to cofounding AKF Partners, Michael was the chief technology officer at Quigo, a startup Internet advertising company that was acquired by AOL in 2007. Before his time at Quigo, Michael served as vice president, engineering and architecture, for PayPal, Inc., an eBay company. Prior to joining PayPal, he spent seven years at General Electric helping to develop the company’s technology strategy and was a Six Sigma Master Black Belt. Michael served six years as a Captain and pilot in the U.S. Army. He received a Ph.D. and an MBA from Case Western Reserve University’s Weatherhead School of Management, an M.S. in information systems from Hawaii-Pacific University, and a B.S. in computer science from the United States Military Academy (West Point). Michael is an adjunct professor in the design and innovation department at Case Western Reserve University’s Weatherhead School of Management.
Most helpful customer reviews
45 of 49 people found the following review helpful.
Good points, but sub-optimal approach
By Aban
This book is good from an HR / management perspective on scalability. I wish the authors had been more technical (and by that I mean less "qualitative" and more statistical) in their approach (even though I agree there can be no "one size fits all" solution to this problem). There are instances in the book where the authors mention that while a team of 1 can produce 1 unit of work, a team of 2 can produce only 1.99 units of work, an assertion which makes about as much sense in the real world as a unicorn. I am sorry if I am coming across as being very negative, because there are some very strong points in this book which are worth considering. However, my grievance (as an engineer) is that it is not for a techie who wants to create a scalable company (aka Brinn/Page or Zuckerburg), but instead is for a management grad who wants to manage a tech company. I wish there were more books available for the former, than the latter.
35 of 38 people found the following review helpful.
Not for engineers with years of experience.
By D. Ostrowski
Someone wrote, of this book: "However, my grievance (as an engineer) is that it is not for a techie who wants to create a scalable company (aka Brinn/Page or Zuckerburg), but instead is for a management grad who wants to manage a tech company."
I think this is spot on. I am a software engineer of about 7 years and I was looking for technical insight on scaling as well as tips for an engineer advancing through the phases of a start up Internet company.
The book belabored simple or even self-evident concepts to the point of almost unreadability. I thought, honestly, at some points they were padding it. For someone with my experience level, which I wouldn't self-rate even as "a lot of experience", the book was almost insight-less. Perhaps a management degree graduate looking to get into tech management would find this text useful in some way.
7 of 7 people found the following review helpful.
Operations Manager manual
By CollectedReader
As other reviewers have pointed out the book will not go into technical details; however, it does not linger at the high level view either. I found that it does talk about issues and possible solutions, though without going into details of implementation of those solutions. There was enough discussion so that you can apply issues to your own situation and then go explore for more details. Meaning, it will give you some direction in what to look for. And this is what makes the book valuable as a resource for someone who is managing operations. For an engineer who wants to solve scale problems it won't shed a whole lot of light. It is not a step by step guide, for that you need to go to another book.
What I also liked about the book is that it provides so much more than just talk of issues of scale but all those subjects around it as well, in a concise format. The book is dense but does not bog down in any one subject so that you get bored or feel like you should skim most of it when reading a chapter.
There are sections purely on management and processes so many people might want to gloss or skip those areas, but for others its a great addition.
See all 31 customer reviews...
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